Privacy Policy
This Privacy Policy (this "Privacy Policy") describes how [Legal Opus] ("[LO]", "we", "us", "our" and other first person pronouns) uses, and discloses information when you ("you") use our website and services (collectively, "Services").
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service ("Terms"). If you do not agree with any part of this Privacy Policy, please do not use our Services.
1.Information We Collect.
a.Personal Information You Provide. We collect information you directly provide to us, including:
i.Account Information: Name, email address, phone number, mailing address, and password when you create an account.
ii.Payment Information: Credit card details, billing address, and payment history for paid services.
iii.Document Information: Personal and business details you enter when creating legal documents, including names, addresses, business information, and other document-specific data.
iv.Communication Data: Information from your interactions with our customer support, including, as applicable, emails, chat transcripts, and phone call recordings.
v.Profile Information: If applicable, optional information you provide to personalize your experience, such as business type or legal needs.
b.Information Automatically Collected. When you use our Services, we may automatically collect:
i.Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
ii.Usage Information: Pages visited, features used, time spent on pages, links clicked, search terms, and navigation patterns.
iii.Location Information: General information based on IP address for service optimization and security.
iv.Cookie Data: Information collected through cookies and similar tracking technologies.
c.Information from Third Parties. We may receive information about you from (as applicable):
i.Integration Partners: When you connect third party services to your account.
ii.Payment Processors: Transaction information from payment service processors.
iii.Marketing Partners: Contact information for legitimate marketing purposes (with your consent).
iv.Public Records: Publicly available information to verify business details or legal requirements.
2.How We Use Information We Collect. We use information we collect to:
a.Provide and Improve Services.
i.Create and manage your account.
ii.Generate legal documents using information you provide.
iii.Process payments and manage orders.
iv.Provide customer support and respond to inquiries.
v.Deliver other requested services.
vi.Improve the Services through analytics and user feedback.
i.Send service-related notifications and updates.
ii.Provide customer support communications.
iii.Share information about new features or services that may interest you.
iv.Send promotional materials (with your consent).
v.Conduct surveys and research to improve Services.
c.Legal and Security Purposes.
i.Comply with legal obligations and respond to legal requests.
ii.Prevent fraud, unauthorized access and other illegal activities.
iii.Protect the rights, property and safety of LO, our users and others.
iv.Enforce the Terms and other agreements.
i.Analyze usage patterns to optimize the Services.
ii.Conduct internal research and development.
iii.Manage business relationships and partnerships.
iv.Process business transactions, such as mergers, acquisitions, and sale of assets.
3.Information Sharing and Disclosure. We do not sell your personal information to third parties. We may share your information in the following circumstances:
a.Service Providers. We may share information with trusted third parties who help us operate our Services, including:
i.Payment processors for transaction processing.
ii.Cloud storage providers for data hosting.
iii.Email service providers for communications.
iv.Analytics providers for service improvement.
v.Customer support platforms.
b.Legal Requirements. We may disclose information when required by law or to:
i.Comply with subpoenas, court orders, or legal processes.
ii.Respond to government requests or regulatory inquiries.
iii.Enforce our Terms of Service or other agreements.
iv.Protect against fraud or security threats.
v.Safeguard the rights and safety of our users and the public.
c.Business Transfers. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
d.With Your Consent. We may share information with third parties when you expressly consent to such sharing.
4.Cookies and Tracking Technologies.
a.What We Use. We may use cookies, web beacons, and similar technologies to:
i.Remember your login information and preferences.
ii.Analyze how you use the Services.
iii.Provide personalized content and recommendations.
iv.Improve website performance and security.
v.Deliver targeted advertising.
b.Your Choices. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.
c.Third-Party Analytics. We may use services like Google Analytics to understand website usage. These services may collect information about your use of our Services and other websites.
5.Data Security. We implement industry-standard security measures to protect your personal information, including:
a.Encryption of data in transit and at rest.
b.Access controls and authentication requirements.
c.Training on data protection practices.
d.Incident response procedures for potential breaches.
While we strive to protect your information, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
a.Access and Control. You have the right to:
i.Access the personal information we hold about you.
ii.Correct inaccurate or incomplete information.
iii.Delete your personal information (subject to legal requirements).
iv.Opt out of marketing communications.
b.State-Specific Rights. Residents of certain states may have additional rights under local privacy laws, including:
i.The right to know what personal information is collected and how it's used.
ii.The right to delete personal information.
iii.The right to opt out of the "sale" of personal information.
iv.The right to non-discrimination for exercising privacy rights.
c.How to Exercise Your Rights. To exercise these rights, contact us through your account settings. We will respond within the timeframe required by applicable law.
7.Data Retention. We retain your personal information for as long as necessary to: (a) provide our Services to you; (b) comply with legal obligations; (c) resolve disputes; (d) enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
8.Children's Privacy. Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will delete it promptly.
9.International Data Transfers. Our Services are operated from the United States. If you are located outside the United States, your information will be transferred to and processed in the United States. We implement appropriate safeguards to protect your information during international transfers.
10.Changes to This Privacy Policy. We may update this Privacy Policy from time to time. When we make changes, we will: (a) post the updated policy on our website; (b) Indicate (or update) the "Last Updated" date. Your continued use of our Services after changes become effective constitutes acceptance of the revised Privacy Policy.
11.Contact Us. If you have questions about this Privacy Policy or our privacy practices, or for general questions about our Services, visit our Help Center or contact customer support.